Refund policy

 

Returns:

• We accept returns within 3 days of the purchase date.
• To be eligible for a return, items must be unused, unworn, and in the same condition as received.
• The original tags must be attached to the merchandise.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• We will also notify you of the approval or rejection of your refund.
• If your return is approved, we will initiate a refund to your original payment method.
• Shipping costs are non-refundable.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@barbiebrides.com.

Sale Items:

• Only regular-priced items may be refunded. Sale items are non-refundable.

Return Process:

• To initiate a return, please contact our sales team at sales@barbiebrides.com for further instructions.